These factors combine to make getting the right contracts in place especially challenging, without the right expertise. You need to find a balance between the customer’s desire for certainty of success, timing and cost, and the supplier’s wariness of over-promising without full knowledge of what it’s going to find once it starts work and the desire to avoid doing extra work for free.
If you’re a customer planning an IT change project, or a supplier bidding for one, we’ll be by your side through the negotiations and beyond to help drive the project to success.
We work with you to get the contract right at the outset and provide a solid basis for the project to succeed. By clearly allocating responsibility for known risks and (even more importantly) by creating the machinery for dealing with unknown risks that might arise, we create a basis for both parties to work together to get the project over the line without blowing the budget or falling out.
We can help you by drafting and negotiating IT project contracts, as well as advising on subsequent issues and helping to resolve disputes that crop up during the projects themselves before they become litigious. From cloud services to mainframes, from greenfield implementations to the most complex of migrations, we pride ourselves on understanding the technical and commercial issues as well as the legalities, on asking the right questions and on focusing on the issues that matter.